We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact our customer support at info@nomu-collective.com. Returns must be approved before sending.

Shipping is free on all orders within the United Kingdom.

We ship with Royal Mail and other trusted delivery partners to ensure reliable and timely delivery.

There are no additional shipping or handling fees at checkout.

Orders are processed within: 1–2 business days.

Estimated delivery time after dispatch: 3–5 business days.

Total estimated delivery time: 4–7 business days.

Once your order has been dispatched, you will receive a tracking link by email, and you can also track your order via the Track Your Order page on our website.

We accept the following payment methods:

• Visa
  
• Mastercard
  
• American Express
  
• Apple Pay
  
• Shop Pay
  
• Google Pay
  
• Maestro

Available payment methods are shown at checkout.

If you have any questions about sizing, fit, orders, delivery, or returns, please contact our Customer Support at info@nomu-collective.com.